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pccb88 handles your personal data with a clear purpose — we collect only what we need to run your account, process wallet transactions through Rocket or Upay, and keep your session history accessible on any device you use. Access to this platform depends on your local law and eligible regions, and this policy explains your rights within that framework.
When you open an account with us, we collect the details you submit during registration — your name, contact information and the wallet identifiers you connect, such as a Rocket or Upay number. We also record session data: login timestamps, device type and the pages you visit inside your account. This information lets us match your wallet to your account ledger accurately and troubleshoot any transaction your support request refers to. We do not sell your personal information to third parties for marketing purposes. Data shared with payment processors — for example, when you initiate a wallet transfer via Rocket — is limited to what that processor needs to complete the transaction. We keep transaction logs for as long as account activity warrants, and no longer than applicable record-keeping obligations require. Your password is stored in hashed form; we do not have access to it in plain text. If you contact support about an account issue, our team can see your account status and transaction reference numbers, but not your wallet PIN or full payment credential. All of this applies subject to your local law and the eligible regions where pccb88 operates.
Not every interaction with our platform falls under the same privacy rules. Understanding what this policy covers — and what sits outside it — helps you make informed choices about how you share your information when you access the lobby, connect a payment method or follow a link to a third-party service.
Covered fully. When you log in, update your profile or change your contact details, all data you submit is handled under this policy. This includes email address, mobile number and any identity document you provide during account verification steps shown in your account settings.
Partially covered. When you initiate a deposit or withdrawal using Rocket or Upay, we pass the minimum required data to that payment processor. The processor's own privacy terms govern how they handle that data on their side; our policy covers only what we hold in our account ledger.
Covered. Your browsing behaviour inside the platform — which game lobby sections you open, how long a session runs, which device type you use — is recorded in our session logs. We use this to maintain account continuity across mobile and desktop without requiring you to log in again.
Not covered. Links to external sites, game studio pages or payment app portals sit outside this policy once you leave our domain. We do not control those services and cannot be responsible for how they collect or process your data. Review their own terms before proceeding.
You have practical options for managing what we hold about you. The account settings page shows the profile details we have on record — your registered mobile number, linked wallet identifiers and contact email. If any of those are out of date or incorrect, you can edit them directly from the settings screen without contacting support. For transaction records, the history tab in your account wallet shows each deposit and withdrawal reference, including the Rocket or Upay entries. If a record looks wrong, raise a query through the support channel and reference the transaction ID shown on screen — our team can cross-check it against the payment processor log. You can also ask us to confirm what categories of data we hold against your account. Send the request through the support form with your account number visible, and we will respond through the same channel. Requests to close an account and remove personal data where retention rules allow it are handled through the same support route, subject to any outstanding balance or verification requirement shown in your account at the time.
Open account settings to see every detail we hold — name, mobile number, email and any wallet identifier you have connected, such as a Rocket or Upay number. You can confirm accuracy without raising a support request.
Editable fields in account settings let you update your contact information directly. For fields that are locked after verification — such as your registered mobile number — contact support with your account reference to request a formal correction.
Use the support form and include your account number along with the specific record in question. Our team will check against internal logs and reply through the same channel, typically by referencing the transaction ID or session entry you flagged.
If you want your account closed and personal data removed where retention rules permit, submit the request through support. Any remaining wallet balance or pending verification step shown in your account will need to be resolved before closure can be processed.
If you have a question about this policy, want to check what data we hold or need to request a correction, use one of the channels below. We handle privacy queries through the same support routes as account and transaction questions — identify your request clearly so it reaches the right team.
Open the chat widget from any page while signed in. State that your query is about account data or privacy and include your account reference number so the agent can pull your record without delay.
The support form in your account area accepts written privacy requests. Attach any relevant transaction ID or screenshot of the record in question. Responses are sent to the email address registered on your account.
Send a written request to the support email address listed in the contact section of your account help page. Include your registered mobile number and account ID so the team can locate your data record accurately.
Our approach to data protection is built around giving you clear visibility into what we hold and why. Cookies on this site are used for session continuity — keeping you logged in across pages on mobile — and for basic analytics that show us which lobby sections are used most. We do not use advertising cookies that follow you to other sites.
We set session cookies when you log in so your account stays active as you move between lobby areas and your wallet page. Analytics cookies count page visits in aggregate. You can manage cookie preferences through your browser settings; blocking session cookies will require you to log in again on each visit.
We hold account registration data for as long as your account remains active plus any period required by applicable record-keeping rules. Transaction logs — including Rocket and Upay entries — are kept for the period shown in the account terms. Inactive accounts are subject to the closure policy described in account settings.
Your login credentials are stored in hashed form. We do not hold your Rocket or Upay wallet PIN at any point. If you suspect unauthorised access to your account, use the password reset path on the login page immediately and then contact support with your account reference number.
When we update this privacy policy, the revised version is published at this page address. Continued use of the account after a policy update is noted in the login confirmation screen constitutes acceptance. If a change affects how we handle data you have already submitted, we will notify you through your registered email address.
These are the questions we hear most often about how pccb88 handles account data, cookies and your rights under this policy. If your question is not listed here, reach us through live chat or the support form with your account reference ready.
We collect the details you enter during registration — name, mobile number, email address and any wallet identifier you connect, such as Rocket or Upay. We also record session data like login time, device type and account activity. We collect only what is needed to run your account and process wallet transactions accurately.
We do not sell your information. We share limited data with payment processors — for example, Rocket or Upay — only to complete a transaction you initiate. Game studio content providers on the platform receive no personal account data from us. Any third-party service you reach via an external link operates under its own privacy terms.
Account registration data is held while your account is active and for any period required by applicable rules after closure. Transaction logs, including deposit and withdrawal references for Rocket and Upay entries, are retained for the period stated in the account terms. You can check your own transaction history in the wallet section at any time.
Yes. Open account settings to review your profile details. Editable fields can be updated directly. For locked fields or specific transaction records, contact support through live chat or the support form with your account reference and the record in question. The team will confirm what we hold and process a correction where applicable.
We use session cookies to keep you logged in while you move between the lobby and your wallet, and aggregate analytics cookies to understand which areas of the platform are visited most. We do not use advertising tracking cookies. You can manage or block cookies through your browser settings, though blocking session cookies will log you out on each page load.
Submit a closure and data removal request through the support form or live chat with your account reference number. Any open wallet balance or pending verification step shown in your account must be resolved first. Removal of data held for legal record-keeping purposes may not be possible in full; the support team will explain what can be actioned at the time of your request.